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Customer support Coming soon

Support Copilot

A self-hosted support agent that answers from your own docs, with human handoff and a clean inbox UI.

The problem: Generic chatbots hallucinate and can't escalate; building a grounded support agent from scratch takes weeks.

Grounded support, owned by you

Most support bots either hallucinate or can't escalate. Support Copilot answers strictly from your documentation — with citations — and hands off to a human the moment it isn't confident. You own the code and the data.

Ships as a complete Next.js app (embeddable widget + shared inbox) plus the curated setup prompt that connects it to your docs, your LLM provider, and your channels.

In development. Join the waitlist — Studio members get it included at launch.

What you get

  • Answers strictly from your ingested docs, with citations
  • Confidence threshold + clean human-handoff inbox
  • Embeddable widget + shared team inbox
  • The curated setup prompt wires it to your docs and channels

Setup in minutes

  1. 1Point the ingestion script at your docs / help center
  2. 2Paste the setup prompt to connect your LLM + channels
  3. 3Drop the widget snippet on your site

The curated setup prompt

You are configuring Support Copilot. Ingest the documents under sources/,
build the embedding index, and wire the answer pipeline so every reply is
grounded in retrieved passages with citations. Below a confidence threshold,
escalate to the human inbox rather than guessing…
Preview. The full setup prompt is delivered with your purchase.